ACE-ABC TAXIS: TERMS & CONDITIONS
1. GENERAL
1.1 These terms and conditions apply between the Company (Ace Of Mansfield Ltd) and the Customer.
1.2 These terms apply to all carriage, courier, or delivery services (“the Services”) provided by the Company. All
other terms, warranties, or conditions implied by statute or common law are excluded to the fullest extent
permitted by law.
2. CHARGES & PAYMENT
2.1 Pricing: Charges shall be at the rate specified at the time of booking, unless the journey is modified.
2.2 Payment Terms: Invoices must be paid in full within 28 days of issue. If any invoice is not paid within this
timeframe, all outstanding invoices become due immediately.
2.3 Late Payment Interest: Overdue accounts will bear interest at a rate of 3% per month, plus any applicable
late payment charges, until the balance is cleared.
2.4 No Withholding: The Customer is not entitled to withhold payment due to disputes or compensation claims
against the Company.
2.5 Invoice Limits: The Company may set a credit limit on Customer accounts and reserves the right to refuse
service if this limit is exceeded.
3. SECURITY & ACCOUNTS
3.1 Passwords: Customers may request a security account password for bookings.
3.2 Liability: The Company accepts no responsibility for the unauthorized use of account passwords by third
parties.
4. LIMITATIONS & EXCLUSIONS
4.1 Excluded Items: The Company shall not be responsible for loss or damage to:
• Money, securities, cheques, bonds, or share certificates.
• Antiques, precious metals, furs, or jewellery.
• Goods with an intrinsic value exceeding £100.
• Hazardous, dangerous, inflammable, explosive, or illegal goods.
• Perishable goods or property prone to deterioration.
4.2 Special Agreements: The Company will only carry the above items if a Director has agreed in writing and
the Customer has notified the Company of the value/nature of the goods.
4.3 Disposal of Goods: The Company reserves the right to destroy or dispose of hazardous or deteriorating
goods if deemed necessary.
4.4 Liability Cap: The Company’s liability for any delivery service is limited to the lesser of £150 or the intrinsic
value of the goods.
4.5 Consequential Loss: The Company is not liable for indirect or consequential losses (e.g., loss of profit) or
the breakage of glass, ceramics, or other breakables.
5. DELIVERY & PERFORMANCE
5.1 Time for Delivery: The Company will use reasonable endeavours to deliver on time. However, time is not of the essence.
Any quoted timeframes (verbal, electronic, or via App) are estimates only and do not constitute a guarantee.
Any booking made with less than 60 minutes notice will be considered on an “as soon as possible” basis.
5.2 Force Majeure: The Company is not liable for delays or failures caused by:
• Breakdowns, accidents, or adverse weather.
• Strikes, lock-outs, or industrial action.
• Acts of God, war, terrorism, or government restrictions.
• Inadequate packaging or incorrect labelling by the Customer.
5.3 Non-Delivery: If a delivery cannot be completed, the Company reserves the right to charge for incurred
costs and storage.
6. PREPAID JOURNEYS
6.1 Waiting Time: Dispatched vehicles will wait for five (5) minutes at the agreed time and location. If the
Customer fails to appear, a second vehicle will not be sent until further payment is received.
6.2 Incorrect Information: The Company is not liable for losses caused by incorrect information provided by
the Customer.
6.3 Cancellations: Customers may cancel for a full refund before the vehicle is dispatched. (Note: Cash
payments are refunded by cheque).
6.4 No-Show: Failure to meet the vehicle or notify the Company of a cancellation before dispatch will result in
the journey being charged in full.
7. TERMINATION & LIEN
7.1 Termination: Account agreements may be terminated by either party with one month’s written notice.
7.2 Breach: The Company may suspend or terminate services immediately without notice if the Customer
breaches these terms.
7.3 Lien: The Company reserves the right to exercise a lien (legal claim) over a Customer’s goods or property
until all outstanding invoices are paid.
8. PROMOTIONAL CODES
8.1 Validity: Offers run for a finite period. If no end date is specified, the offer expires 30 days after the
campaign starts.
8.2 Usage: Offers cannot be used in conjunction with other promotions and can only be redeemed once per
customer/account.
8.3 Rights: The Company reserves the right to end or amend promotions at any time without notice.
9. LEGAL & GENERAL
9.1 Data Security: You agree that we may use personal information to conduct anti-fraud checks via credit
reference agencies.
9.2 Alterations: The Company reserves the right to vary these terms with reasonable notice to the Customer.
9.3 Jurisdiction: These terms are governed by the exclusive jurisdiction of the Courts of England and Wales.
9.4 Severability: If any part of this agreement is found to be unenforceable, the remaining terms shall remain in
full effect.